Tradition & Heritage since 1919Sales enquiries: +44 1624 676030

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Customer Service

Shipping & Delivery

Thank you for choosing Simpson, your business is very much appreciated. You can expect to receive your order within 7 - 14 working days at most destinations throughout the world.

Making A Purchase:  Making a purchase could not be easier. Just browse our products, and click on any items that you wish to buy and put them into the shopping cart. After you have finished your selection, click on 'Order' and you will be asked for a few details that we need to be able to satisfy the order.

Please note that all of our Simpson Shaving Brushes are bespoke products and hand made to order. Therefore please allow 10 - 14 days maximum for delivery, taking into account manufacturing & shipping times. We accept credit card payment. If you are shopping from North America or anywhere else, place your order and your credit card company will convert the transaction to US Dollars or your own currency.

For Shipping And Handling charges please refer to the checkout  Delivery: We will endeavour to deliver your order right away. We will normally send your order to you within five business days. International orders are generally received in under ten days.

Back Orders: If your item is not in stock, we will back order for you. You will always be emailed with the option to cancel your order if you would rather not wait.

Credit Card Security: We know of no documented cases of credit card fraud using our shopping system over the Internet. All credit card numbers are encrypted in the software when the order is placed using 128 bit encryption. They are only decrypted after they reach our computer. They are not held in clear text on any web site.

Returns are only accepted within 30 days from the date you receive your order. A copy of the original invoice enclosed with your order must accompany the return. A return authorization email is required prior to shipping back the products. A full refund (minus shipping costs) will be issued within 7 days from the date we receive the returned goods. Simpson Shaving Brushes is not liable for any shipping costs on returned merchandise. Only unused products and accessories are subject for return.

For more information please contact us:

Registered Company Name: Progress Shaving Brush (Vulfix) Ltd

Registered Company Address: The Brushworks, Ballafletcher Road, Cronkbourne, Isle of Man, IM44QJ

Isle of Man Company Registration Number: 1342

Tel: +44 1624 676030

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